Privacy & Policy

1. Information We Collect

When you use our games (available on Apple App Store, Google Play and other platforms) or contact us, we may collect the following types of information:

• Device Information: Device model, operating system version, unique device identifiers, and language settings.
• Game Data: Game progress, in-app purchase history, and gameplay statistics stored locally on your device.
• Advertising Identifiers: With your consent (via Apple's App Tracking Transparency prompt on iOS), we may collect your Identifier for Advertisers (IDFA) to deliver personalized advertisements.
• Contact Information: Any information you voluntarily provide when contacting us at support@joyhao.com.

2. How We Use Your Information

We use collected information to:

• Operate, maintain, and improve our games.
• Process in-app purchases through Apple App Store or Google Play.
• Display advertisements through our advertising partners.
• Provide customer support and respond to your requests.
• Comply with applicable laws and regulations.

We do not sell your personal information to third parties.

3. Advertising & Tracking

Our games display advertisements provided by Google AdMob. Google AdMob may collect and use data including device identifiers, IP address, and usage data to serve personalized or non-personalized ads.

On iOS devices, we request your permission through Apple's App Tracking Transparency (ATT) framework before accessing your advertising identifier. You may opt out at any time through your device settings (Settings > Privacy & Security > Tracking).

We also use Google User Messaging Platform (UMP) to obtain consent for personalized advertising in regions where required (e.g., the European Economic Area under GDPR).

For more information on how Google uses data, please visit: Google Privacy Policy.

4. In-App Purchases

Our games offer optional in-app purchases (such as virtual coins and ad removal). All payment transactions are processed securely by Apple App Store or Google Play. We do not collect or store any payment or financial information.

5. Third-Party Services

Our games may use the following third-party services, each governed by their own privacy policies:

• Google AdMob – Advertising
• Apple App Store – App distribution and in-app purchases
• Google Play – App distribution and in-app purchases

6. Data Security

We take reasonable measures to protect your information using industry-standard practices. Game progress and preferences are stored locally on your device. No method of electronic transmission or storage is 100% secure, but we strive to safeguard your data.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your personal data.
• Opt out of personalized advertising.
• Withdraw consent for data tracking at any time.

To exercise any of these rights, please contact us at support@joyhao.com.

8. Children's Privacy

Our games are suitable for general audiences. We do not knowingly collect personal information from children under 13 (or the applicable age in your jurisdiction). If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

9. Contact Us

For questions about this Privacy Policy or our games:

Email: support@joyhao.com

Company: Suiping Haole Network Technology Co., Ltd.